Q: How do I know this is not a scam?

A: Your Money Recovery Services is run by a Registered Private Investigator! An Investigators Licence is only issued by Victoria Police once a thorough character check has been carried out. Your Money Recovery Services is an Australian registered business with a valid ABN number.

Q: What are Unclaimed Funds?

A: Unclaimed funds are money held by 10 Government departments, Financial Institutions, and Companies for people who have lost track of their entitlements or accounts.

Q: How do I know this is my money?

A: If you are the rightful owner of the funds, the “last known address” that the entitlements are registered to will be a known address. For a successful recovery of entitlements, the owner /claimant will need to provide an acceptable document as proof of connection to the address that the entitlements are registered to.

Q: How do you know about these entitlements?

A: As a registered Private Investigator, I have access to ten different Government databases. I then search and try and locate the rightful owner of the entitlements.

Q: What does “certified copy” mean?

A: “Certified copy ” means that copies of identification documents must be signed by an authorized person who can witness documents. The certification must state that “this is a true copy of the original which I have sighted”.  Authorized persons who can certify copies of ID documents include: Justice of the Peace, Police Officers, Pharmacists, Solicitors, Accountant, Doctor – there is a long list of acceptable witnessed that I can provide you with.

Q: What do I do now?

A: If you have already received a letter, simply complete the “Authority to Release” form and email it to Your Money Recovery Services with the required certified identification documents.

Q: How long do claims take?

A: Processing of claims can take anywhere from 2 to 3 months. Some departments take even longer.

Q: Will I have to provide my banking details!

A: YES.  ALL refunds, once claims have been authorized for payment are now paid by electronic transfers. Cheques are no longer issued.

Q: What happens if I do not make a claim for my entitlement?

A: In most States and Territories when the money has been unclaimed for a certain period of time, the State or Territory Government may then absorbed that money into consolidated revenue.